Submit a 311 Request

Report a Complaint

Manatee 311 serves as the one-stop contact point for all County complaint investigations. Report an issue online or call 3-1-1 or (941) 742-5800 (if calling from outside Manatee County).

We'll need the following information:

• Description of your concern
• Date and time that you observed the problem
• Where it occurred (street address near the problem location, if possible)
• Your name and contact information if you want us to call you back with the findings of our investigation

The Process

Complaint investigations are interleaved with other field investigations. We cannot offer immediate response in all circumstances.

The length of time to resolve an issue depends upon the complexity of the issue and whether we have to get other Departments or Agencies involved. Any official notifications of non-compliance must be made by registered mail, which adds several days to the process.

In most situations where we can quickly identify and meet with the responsible party we can resolve the issue quickly.