Contact Info
3647 Cortez Road West
Bradenton, FL 34210
Contact Us
After normal business hours, report emergencies by calling Utilities Customer Service and selecting option 8.
A 24-hour drop box for bill payments is located at 3647 Cortez Road West, Bradenton, FL 34210, on the north side of the Administration Building.
You can take care of many account needs online through our Customer Self-Service (CSS) Portal—quickly and conveniently, any time of day.
If you need to speak with a representative, Utilities Customer Service is available by phone Monday through Friday, excluding holidays. Please note that wait times may be longer than usual due to high call volume.
Contact Utilities Customer Service at (941) 792-8811 and use the extensions and email addresses below for your specific issue.
- Water Line Breaks: Ext 5216
- Backflow Questions: Ext 5267 or 5283 or water.saver@mymanatee.org
- Landfill Questions: Ext 8001
- Sewer Issues: Ext 5411
- Reclaimed Water: Follow the prompts on the phone or email UCSnewservices@mymanatee.org
- Water Conservation: Ext 5327 or water.conservation@mymanatee.org
- Water Color/Odor: Ext 5025
- Meters: Ext. 5332
- Customer Service: Follow the prompts on the phone. For self-service options, visit your Customer Self-Service Portal.
Service Output: Information
Hours Available: Monday - Friday, 8:00 a.m. to 5:00 p.m, 24/7 Online Access
Eligibility: Everyone