Pay Safely: Protecting Your Utility Payments
Paying your utility bill should be simple, convenient, and secure. As payment options continue to evolve, Manatee County Utilities is committed to providing customers with trusted ways to manage their accounts while helping protect personal and financial information.
Click here to pay your bill now.
Why Paying Securely Matters
Across the country, there have been increasing reports of checks being stolen from the mail. While mailing a check has long been a familiar option, using secure digital payment methods can help reduce the risk of interception and add an extra layer of protection for your account.
To help customers stay informed and protected, Manatee County Utilities encourages the use of official payment options available through our Customer Self-Service (CSS) Portal and other trusted channels.
Secure Payment Options Available
Manatee County Utilities offers several convenient and secure ways to pay your bill:
- E-check (bank account)
- Credit or debit card
- PayPal
- Venmo
- Google Pay
- Pay by Phone
All online payments are processed through secure, encrypted systems designed to protect your information.
Prefer to Pay with Cash?
For customers who prefer to pay with cash, payment locations are available for your convenience. Simply enter your ZIP code when logged into your CSS portal to find a nearby authorized cash payment location.
Coming Soon: Self-Service Payment Kiosk
We’re continuing to expand convenient, secure payment options for our customers. A self-service payment kiosk will be available soon, providing another easy way to manage your utility bill. More details will be shared as they become available.
Tips to Help Protect Your Account
To help safeguard your information, keep these tips in mind:
- Always use payment options listed on your utility bill or at mymanatee.org
- Manatee County Utilities will never request payment by gift card, wire transfer, or cryptocurrency
- Be cautious of unexpected messages requesting payment or personal information
- If you’re unsure, contact Utilities Customer Experience directly before making a payment
Choose the Option That Works Best for You
Whether you prefer to pay online, by phone, or in person, Manatee County Utilities is committed to providing safe, reliable payment options that fit your needs.
Manage your account today and pay securely by clicking here or visiting mymanatee.org/css.
In the News - Article Links
Recent national and local news coverage has highlighted an increase in mail theft involving checks. These articles are shared for general awareness. External links are provided for informational purposes only and do not imply endorsement by Manatee County.
FBI / IC3 - Check Fraud and Payment Safety Information
USPS / Federal News Network - Mail Security and Check Fraud Overview
ABC News - How Check Fraud Occurs and How Consumers Can Protect Themselves
MySuncoast News - Local Reporting on Mail Theft and Check Fraud