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Manatee County Extends Burn Ban

Lasting Manatee (CDBG-DR) Feedback and Comments

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While HUD requires formal comment periods for select documents, Manatee County welcomes feedback throughout the recovery process. All comments will be reviewed and considered as appropriate. 

Manatee County strives to help meet the needs of all beneficiaries (recipients of assistance), subrecipients, and partners following the applicable Federal, State, and/or Manatee County regulations and guidelines governing each program. It is the policy of Manatee County to provide a clear and fair process for beneficiaries, subrecipients, and partners to file a complaint regarding their service or appeal a decision regarding their case. Beneficiaries, subrecipients, and partners have the right to discuss their concerns regarding the eligibility determination, delivery of service, staff actions, and/or perceived violation of their rights in a constructive manner.

When appropriate, Manatee County encourages applicants, subrecipients, or partners to attempt to resolve their concerns or disputes directly with Lasting Manatee staff before engaging in a grievance process. If those efforts do not resolve the issue, they may engage the formal complaint procedure. Concerns that are sensitive in nature where the applicant, subrecipient, or partner is afraid to address the issue directly with staff person should go directly to the Program Manager.

Beneficiaries, subrecipients, and partners may express their concerns in writing via this online web form, email, or mailing address below. Lasting Manatee staff will investigate the formal complaints and provide a written response to the beneficiary or subrecipient within 15 working days after receipt of the complaint.

CDBG-DR Program Manager contact information:

Complaints related to CDBG-DR funded activities may be submitted by any of the following methods:

To review Lasting Manatee policies and procedures related to the submission of citizen complaints, including any suspected Fraud, Waste and Abuse, please refer to the CDBG-DR Citizen Participation Plan. Following HUD approval, Lasting Manatee will publish its policies and procedures related to the Prevention of Fraud, Waste, and Abuse.