CWA (Customer Web Access) Is Coming!
Customer Web Access (CWA) will replace the Manatee County Passport application for online access to your utilities account. As the date nears, more specific information will be provided.
All customers with online access to their account will have to register with CWA even if you previously registered through Passport. At the time of registering, the primary account holder’s driver’s license and last four digits of their social security number will be used to verify the account. You will need to call Customer Service at 941-792-8811 (8:00 a.m. to 5:00 p.m.) to confirm that all information is up-to-date and accurate in our system. This can NOT be done by email.
Questions? Email email@example.com
Customer Service is responsible for correct customer billing, collection efforts of unpaid residential, and commercial water/sewer/solid waste and landfill accounts. This division is the primary point of contact for service connections, payment arrangements, updates to customer profiles, information requests, investigation and complaint resolution. read on Utilities Customer Service
The Potable Water Division provides customers with economical potable water through constant improvements in operations, maintenance and water quality. Distribution oversees the integrity and condition of the water distribution system. Water Conservation is responsible for the development and implementation of an integrated Water Conservation/Reclaimed Water Program. The Water Treatment Plant Laboratory monitors water quality throughout the system, ensuring safety of potable water. read on Manatee County Potable (Drinking) Water Division
By carefully treating wastewater, Manatee County's treatment plants return clean water safely to the environment. The Manatee County Wastewater Treatment System treats wastewater through an advanced process at the wastewater plants and then reuses the treated effluent for irrigation. The treated effluent, or reclaimed water, can be seen in use all over town. read on Manatee County Wastewater Division
The Infrastructure Mapping & Damage Prevention Division provides an accurate and seamless representation of the County’s underground infrastructure networks. This allows for accurate analysis, planning, safeguarding, and work management for that infrastructure and provides the contractor, excavator, landscaper or homeowner with the best possible knowledge of all underground lines and structures to avoid any potential hazards or structural damage when excavating.
read on Infrastructure Mapping & Damage Prevention
We all use water for drinking, bathing, swimming, washing and watering our lawns, but water is a limited resource. That is why it is important that we all do our part in conserving water. Kids can make a huge impact simply by starting at home and changing the way their families, friends and classmates use water. If everyone saves a little we can save a lot. read on Kids 4 Water Conservation