Manatee County Government Administrative Center Commission Chambers, First Floor 9:00 a.m. - November 28, 2017
REVISED November 28, 2017 - Regular Meeting
Agenda Item #35

Interlocal Agreement for 911 Public Safety Services


Contact and/or Presenter Information

Jacob Saur, Emergency Communications Division Chief - Public Safety, 749-3585

Action Requested

Execution of Interlocal Agreement for the Joint Administration of 911 Public Safety Services for Manatee County, Manatee County Sheriff's Office, and the Cities of Bradenton, Palmetto, and Holmes Beach.

Enabling/Regulating Authority

F.S.S. 365.172 Emergency Communications Number E911 Act

Background Discussion

Manatee County 911 VESTA (911 phone computer premise equipment) system was reaching the end of its life-cycle.  911 Stakeholders took this as an opportunity to enhance capabilities and responsiveness.  A non-formal work-group of stakeholders were invited to participate in the open discussions of the possible configuration options and the impact of those changes upon their group.

From this group it was decided the County Emergency Communications Center (ECC) would answer all 911 landline calls (except for calls in The City of Bradenton) and all wireless 911 calls.  ECC would only transfer in progress law enforcement calls to the appropriate agency.  These law enforcement agencies would maintain "remote" dispatch personnel who would be responsible for dispatching their respective units.  These agencies would be provided a predetermined number of Vesta call taking positions for transferred calls in progress.  The County funded the initial investment for the startup cost.

The County computer aided dispatch (CAD) system (Intergraph) would become the common dispatch system for all agencies (except for The City of Bradenton).  The County agreed to fund the initial investment for the startup cost.

The Interlocal Agreement for the Joint Administration of 911 Public Safety Services for Manatee County, the Sheriff of Manatee County, and the Cities of Bradenton, Palmetto, and Holmes Beach defines the rights and obligations to all parties with respect to procurement, design, installation, testing, administration, operation, maintenance, and future replacement of components of a 911 public safety delivery system.

As outlined in the interlocal agreement, the respective agencies would pay any recurring costs associated with the maintenance and licensing of their respective call taking and CAD positions. The interlocal agreement outlines each municipalities estimated costs for the maintenance and refresh of their equipment. This may be adjusted periodically depending on vendor increases or decreases in costs to the county.

The Service Level Agreement (SLA) attached outlines and defines the responsibility for the operation, maintenance, support, upgrades, and services specifically to, but not inclusive of, CAD, VESTA, and Exacom (911 recorder for both call taking and radio) systems by Manatee County Public Safety, Manatee County Information Technology Services Department, Manatee County Sheriff's Office, Palmetto Police Department, Holmes Beach Police Department, and Bradenton Police Department. This document augments the interlocal agreement signed by all involved parties. The interlocal agreement allows for changes to the SLA, provided all primary stakeholders are in agreement with the changes, without BCC approval.

The concerns raised in the attached email from Robert Eschenfelder have been addressed.

County Attorney Review
Formal Written Review (Opinion memo must be attached)

Explanation of Other

Reviewing Attorney

Instructions to Board Records

Six certified copies of the Interlocal Agreement and the Service Level Agreement to be picked up by Jacob Saur, ECC Chief

Cost and Funds Source Account Number and Name
Multi-agency funding

Amount and Frequency of Recurring Costs
Approximately $200,000 annually. Manatee County will bill each municipality according to the SLA and annual maintenance contract.

Attachment:  RLS email from Robert Eschenfelder.pdf
Attachment:  Interlocal Agreement for 911.pdf
Attachment:  SLA for Vesta.pdf