www.mymanatee.org
Manatee County Government Administrative Center Honorable Patricia M. Glass Chambers, First Floor 9:00 a.m. - November 19, 2019
November 19, 2019 - Regular Meeting
Agenda Item #6


Subject
Florida Public Transportation Association (FPTA) and Florida Commission for the Transportation Disadvantaged (FCTD) Awards

Briefings
None

Contact and/or Presenter Information
William Steele, Transit Division Manager, (941) 747-8621 x7440, William.Steele@mymanatee.org

Ryan Suarez, Transit Planning Manager, (941) 747-8621 x7622, Ryan.Suarez@mymanatee.org


Action Requested
Recognition of individual and team awards received from the Florida Public Transit Association (FPTA) and Florida Commission for the Transportation Disadvantaged (FCTD) Conference held September 16-19, 2019, in Orlando, FL.

Enabling/Regulating Authority
N/A


Background Discussion
Individual Awards:
  1. Patricia Adams, a 12-year Manatee County Area Transit (MCAT) operator, received recognition as the runner-up for the "2019 FPTA Transit Operator of the Year" award. Patricia currently serves passengers on the Anna Maria Island (AMI) Trolley. In 2013, Patricia received statewide recognition as "Paratransit Operator of the Year" while serving MCAT Handy Bus passengers. Patricia is consistently adept, and willingly performs in any customer service operating capacity. Statewide recognition in both paratransit and fixed route transit customer service operations is not only very impressive, it is also extremely rare.
  2. Transit Operations Superintendent Kevin Sheerin received recognition for completing the rigorous FPTA Leadership Development Program, which is designed to enhance critical thinking, problem-solving, and leadership skills. Kevin's MCAT service spans more than 20-years, including leadership positions both as Operations Supervisor and, since 2016, as Operations Superintendent. Kevin's vast operations knowledge, experience, and commitment to high-quality customer service are tremendous assets to Manatee County Government.
Organizational Awards:
  1. In the FPTA organizational awards category, the MCAT "team" received a first place 2019 "Technology Promotional and Marketing Award" for a promotional video, which demonstrates how passengers can access and utilize the new MCAT real-time bus information technology. This new technology provides transit customers with the current status for each bus and trolley vehicle, including their location and predictive arrival time at bus stops in the service area. Passengers can receive real-time alerts either electronically on their mobile device or laptop, and the onboard infotainment system provides passenger alerts for upcoming bus stops, including predictive arrival times.
  2. The MCAT "team" also received the "FPTA 2019 Innovation and Creativity Award" for the County's partnership with the Anna Maria Island (AMI) Chamber of Commerce. This partnership allows the AMI Chamber to sell exterior advertising on AMI Trolley vehicles, which are owned and operated by Manatee County Government. The exterior advertising sales proceeds are utilized to support AMI Trolley operations, as well as AMI chamber advertising and advertising administrative costs. However, the remainder of these proceeds are utilized to support local charitable causes, and to-date these charitable contributions exceed $350,000.
  3. The Florida Commission for the Transportation Disadvantaged (FCTD) awarded Manatee County Government a fiscal Year 2019/20 "Innovation and Service Development Grant" for  $262,141. The Commission is awarding these competitive grants to improve access to health care and other life-sustaining activities for transportation disadvantaged clients who reside in more remote, rural-type areas. In this case, Manatee County Government will utilize the FCTD Innovation and Service Development funding for eligible transportation disadvantaged clients, and provide additional Handy Bus para-transit service for acute care medical appointments in specific service areas east of Interstate 75.


County Attorney Review
Not Reviewed (No apparent legal issues)

Explanation of Other


Reviewing Attorney
N/A

Instructions to Board Records
Please send a stamped copy of the meeting minutes to Melinda Waggoner, Administrative Specialist , at Melinda.Waggoner@mymanatee.org.

Cost and Funds Source Account Number and Name
N/A

Amount and Frequency of Recurring Costs
N/A