|Manatee County Government Administrative Center Commission Chambers, First Floor 9:00 a.m. - February 12, 2013|
Agenda Item #24
Returned Item Service Fee Waiver
Contact and/or Presenter Information
Dinorah DiFonzo, Fiscal Services Manager
Requesting for the waiver of returned item service fees for John Cagle and Genevieve Duremdez totaling $55.00.
Resolutions R-10-121, R-11-020 and R-11-243 established rates, fees and charges to patrons of the Parks & Recreation Department's activities and programs.
The Parks & Recreation Department accepts monthly bank draft payments from our annual recreation members. The department has two separate circumstances for which we are requesting service fee waivers.
Mr. John Cagle, a department bank draft customer, recently noticed unauthorized transactions posting to his bank account and submitted a forgery claim to his banking institution. The bank required his accounts to be closed, ultimately causing his December bank draft to be returned on December 11, 2012.
As this was beyond the control of the customer, the department is requesting the waiver of the returned item service fee required by Resolution R-97-041, in the amount of $25.00.
Genevieve Duremdez's bank draft was returned by the bank as "account not found". After reviewing our software application it was found the system selected a previous bank account which is no longer active.
As this is beyond the control of the customer, the department is requesting the waiver of the returned item service fee required by Resolution R-97-041, in the amount of $30.00
County Attorney Review
Not Reviewed (No apparent legal issues)
Explanation of Other
Instructions to Board Records
Please return a copy of the approved agenda to Dinorah DiFonzo (firstname.lastname@example.org) and Cynthia Gray (email@example.com).
Cost and Funds Source Account Number and Name
Amount and Frequency of Recurring Costs
Attachment: Returned Item Documents.pdf