Welcome to the Utilities Account Management Site! Utilities Account Management

  • Sep 23, 2016

PLEASE NOTE: The online payment system may be unavailable due to system maintenance on Sundays from 2:00 a.m. until 6:00 a.m. We apologize for any inconvenience.


Customer Web Access (CWA) will replace the Manatee County Passport application for online access to your utilities account. As the date nears, more specific information will be provided.

All customers with online access to their account will have to register with CWA even if you previously registered through Passport. At the time of registering, the primary account holder’s driver’s license and last four digits of their social security number will be used to verify the account. You will need to call Customer Service at 941-792-8811 (8:00 a.m. to 5:00 p.m.) to confirm that all information is up-to-date and accurate in our system. This can NOT be done by email.

Questions? You may email cwa@mymanatee.org


Please log in to access your accounts using your MyManatee Passport username and password.


Note: user names and passwords are case sensitive.

* Required

Registration - First Time Users

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