CWA replaces Passport as the Online Utilities Account Management System Customer Web Access (CWA)

CWA is the new online system. Customers will access CWA through this site www.mymanatee.org/cwa and may wish to bookmark it for future access.

CUSTOMER WEB ACCESS IS HERE

 

CUSTOMER WEB ACCESS (CWA)

 

 

Customer Web Access Registration Instructions (.pdf)

 

 

 

CUSTOMER WEB ACCESS REQUIRES REGISTRATION


All customers with online access to their account will have to register with CWA even if you were previously registered. At the time of registering, the last four digits of the primary account holder’s driver's license and last four digits of their social security number will be used to verify the account. Business accounts will need to use its tax identification number. You may call Customer Service at 941-792-8811 (8:00 a.m. to 5:00 p.m.) to confirm that all information is up-to-date and accurate in our system. This can NOT be done by email.

Questions? Email cwa@mymanatee.org

 

Have questions?

More detailed information will be coming over the next couple of months. Until then answers to some of your questions may be found here.

 

Frequently Asked CWA Questions

 

Email your questions to: cwa@mymanatee.org