Pay Utility Bill Online


 Beginning October 1st, the Pay-By-Phone system will be changing.

A toll-free number will be used rather than calling into Utilities Customer Service. This allows direct access to the payment system - bypassing recordings! When activated, the new number will be posted on-line, printed on the bill, included on an insert like this and available via a recording when calling the Customer Service number.

Log into Customer Web Access (CWA) to pay your utility bill online if you already have a CWA account.

If you do not want to pay your bill online through CWA, view other ways to pay your utility bill.

Pay Bill Online


Register for Customer Web Access

When you register you will need the last four digits of the primary account holder’s driver's license and last four digits of their social security number to verify the account.

Customer Web Access Registration Instructions (.pdf)

You may call Customer Service at (941) 792-8811 (8 a.m. - 5 p.m.) to confirm that all information is up-to-date and accurate in our system. This cannot be done by email.