Sign Up for CodeRED Alerts

Please be aware that information provided through CodeRed may become subject to disclosure under the Florida Public Records Act.

The CodeRED Emergency Notification System provides the public with the ability to receive voice, text, and/or email notifications generated by government and public safety officials.

The secure, customized Community Notification Enrollment (CNE) page allows residents and businesses to add or update their contact information to ensure they will be included when a message is sent – unlisted numbers, mobile numbers, TDD/TTY requirements can all be entered.

What is CodeRED and why is it important to me?

CodeRED is an emergency notification service that allows Manatee County emergency officials to notify residents and businesses by telephone, cell phone, text message, email and social media regarding time-sensitive general and emergency notifications. Only authorized officials have access to the CodeRED system.

When will CodeRED be used?

Any message regarding the safety, property or welfare of the community may be disseminated using the CodeRED system. These may include AMBER alerts, notifications of hazardous traffic or road conditions, boil water advisories or evacuation notices.

Does the CodeRED system replace other systems that have been used to provide time-sensitive information to the public?

This system is an enhancement to existing means of communication and is meant to supplement systems used for mass notification. It is one way Public Safety officials may communicate emergency information to the public.

Does the CodeRED system already have my telephone number or do I need to sign up to receive CodeRED notifications?

The CodeRED database consists of information received from public databases, including regional phonebooks. However, do not assume your information is in the system.

I have a business located in Manatee County. Can I arrange to have CodeRED contact my business?

Yes. Fill out the CodeRED registration form but be sure to select the “This address is business” option.

Please note that emergency calls can only be delivered to a direct dial number. Automated attendants will disrupt the process and the calls will not be delivered. Businesses should register their main number and establish a procedure for distributing the CodeRED message to their workforce.

What if I want to register additional numbers for my address?

After you submit the initial registration form, you may start the registration process again and submit more numbers for the same address.

How will I recognize a CodeRED message?

A CodeRED Emergency message will have a caller ID of (866) 419-5000. A CodeRED General message will have a caller ID (855) 969-4636.

We suggest you program both numbers in your cell phone as a “new contact” and use “CodeRED Emergency” and “CodeRED General” as the contact name.

If you need to replay the emergency notification message again, simply dial the number and you will be able to hear the message again.

What should I do if I receive a CodeRED message?

Listen carefully to the entire message. You will have the option to repeat the message by pressing any key. Do not call 911 for further information unless directed to do so or if you need immediate aid from the police or fire department.

I have a cordless phone and it does not work when the power goes out. How will the system be able to contact me?

Emergency Management officials recommend you have at least one working corded telephone – and be sure to turn the ringer on. The CodeRED sign-up form allows you to indicate both a primary and alternate phone number. Cell phone and/or work phone numbers can be entered as alternate phone numbers. Both primary and alternate phone numbers will be contacted when a notification is sent.

Will the CodeRED system leave a message on an answering machine or voicemail?

Yes, the CodeRED system will leave a message on a machine or on voicemail. The CodeRED system will leave the entire message in one pass.

What happens if CodeRED calls me and the line is busy?

If the line is busy, CodeRED will try to connect two more times.

What circumstances might prevent a message from being delivered to me?

Your contact information has changed and you have not registered your new information
You have only cordless phones in your residence, the power is out and you did not register an alternate phone number
Your line is busy for an extended time and your calls do not forward to voicemail or an answering machine
You have a privacy manager on your main phone and you did not register an alternate phone number

Manatee County will receive a report of undelivered calls, and can instruct the CodeRED system to begin another round of calls to busy numbers. It is best to supply an alternate phone number in the calling database for these situations.

Can I verify if my number is already in the system?

No. If you are unsure whether you are in the system or not please go to CodeRED to sign up.

Can I register an address from outside of Manatee County?

Yes, but you will only receive notifications from Manatee County if you fall within the county boundaries. To receive notices from Manatee County on behalf of a relative, you should register your out-of-area phone number using your relative's local address.

If multiple numbers are registered to the same address will all of them receive the notification or will the system stop at the first method/number reached?

The CodeRED system will contact every number and address in the system. It will continue to try up to three times any method that is non responsive.

Do I need to register if I am already signed up with the Special Needs Registry?

Yes, anyone who wants to receive CodeRED Emergency Notification for Manatee County, FL will need to sign up via the link. This will not affect your emergency evacuation procedures - you will still receive a personal call to arrange for your evacuation.

What if my information is already in the database and I sign up again? Will I receive duplicate notifications?

No. The system is designed to remove duplicate information.

Do I have to have the CodeRED App in order to receive text messages?

No, you have to be signed up to receive text messages by opting in to receive them via the CNE link. The app provides localized alerts from these organizations using the location services function of iOS and Android smartphones; requiring subscribers to enable their GPS services so the app can deliver location-based multimedia alerts using push technology.