Emergency Rental Assistance FAQs

Please see the frequently asked questions below for more information about the Emergency Rental Assistance Program (ERA).

If you still have questions or have trouble applying, you can email ManateeCARES@mymanatee.org or call (941) 745-6270.

Please do not call to check on the status of your request as this will slow down our process of approving and distributing assistance. You can log into the Neighborly online portal and check the status of your application. Staff will contact you if any additional information is needed.


Applying

Do I need to complete the application right away when the application window opens?

The application opens February 16 and will remain open until funds are committed. Applications will be prioritized on a weekly basis and reviewed based upon the prioritization criteria.

The program is subject to change based upon guidance from the U.S. Treasury Department.

Applicants who meet the minimum eligibility criteria will be notified by county staff with status of eligibility. Applicants can also sign into the Online Neighborly portal and check the status of the application.

How do I apply?

You will need a valid email address to register with the Online Neighborly portal and select Manatee County Emergency Rental Assistance to start an application. 

When you register you will need to select your preferred language, provide a valid email, name and create a password. Please write down the password as you will need it throughout the process. Manatee County cannot reset your password. You will then receive an email from Neighborly to complete the registration. Please check your Junk/Spam folder for this email. It takes about 5-10 minutes to receive the email. If you do not receive an email from Neighborly, please do not re-register. Send an email to their Technical support listed on the registration page.

You will be able to begin an application for Manatee County’s Emergency Rental Assistance Program (ERA) on February 16 at 8 a.m.


Who can apply?

Individuals and households residing in Manatee County and its municipalities who need financial assistance paying past due rent payments which can include landlord-paid utilities that are past due.

To be eligible, residents must qualify for unemployment, or have experienced a reduction in household income, incurred significant costs or experienced a financial hardship due to COVID-19 on or after April 1, 2020. You must meet additional qualifications based on income and residency. See “How do I know if I qualify?” question.

Households that receive monthly federal subsidy and whose rent is adjusted according to changes in income are not eligible for the ERA program. Please contact the agency that provides the assistance to request a review of your income and rent assistance. (e.g. Housing Choice Voucher, Section 8 Voucher, Public Housing or Project-Based Rental Assistance).


I do not feel comfortable completing the application on my own. Can I get assistance?

Yes. You can obtain assistance by contacting your landlord to assist you, or you can contact a Program Navigator at (941) 745-6270.

If you are a landlord applying on behalf of the tenant, you must include a signed ERA Tenant Authorization Form

What documentation is required?

Applicants will be required to upload legible electronic copies of the documents listed below into the Neighborly portal. You will need to scan documents or take a picture of the document to upload to your application. Please make sure that when you are taking pictures with your phone that you fill the screen with the document and that there is good lighting and the quality of images is clear and visible. If approved, the applicant will be required to sign an Affidavit of Duplication of Benefits, Affidavit of Income and Impact from COVID-19, and an Authorization to Release Information to Manatee County. (PLEASE NOTE: the following documents must be legible)

  • Proof of US Citizenship or Residency for Applicant (One from below)
    • Valid & Current Florida Driver’s License or Florida Identification with a STAR
    • US social security card
    • US birth certificate
    • Valid & current U.S. passport
    • Certificate of Naturalization
    • “Green card” INS forms I-151 or I-551.
  • Proof of Identification for Applicant (One from below)
    • Valid and Current Driver’s License or State Identification
    • Voter Identification Card
    • Veterans Administration Identification
  • Proof that Co-Applicant Resides at the property (One from below), as applicable
    • Co-Applicant is listed on Lease
    • Valid & Current County Driver’s License or State Identification with address of the property
    • Co-Applicant DEO Unemployment Determination Letter with address of the property
    • Co-Applicant current paystub with address of the property
    • Current Utility Bill in the Co-applicants name with the address of the property
  • Proof of Qualifying COVID-19 Impact on or after April 1, 2020 (One from below)
    • Florida DEO Unemployment Determination Letter or History Log
    • Dated layoff or furlough notice stating layoff/furlough (e.g. Dated letter from employer) and paystub listing the name of the business and applicant/co-applicant on it immediately prior to layoff/furlough
    • Dated termination of job notice (e.g. Dated letter from employer) and paystub listing the name of the business and applicant/co-applicant name on it immediately prior to termination
    • Dated notice from employer of reduction in workforce by business stating reduction (e.g. Dated letter from employer) and paystub listing the name of the business and applicant/co-applicant name on it immediately prior to reduction of workforce
    • Proof of reduction in straight time hours (reduction in overtime is not allowable). (e.g. Dated notice from employer of reduction or one pay stub from pre-COVID and one pay stub from COVID-19 Impact)
    • Dated documentation that employer office/place of business has closed (e.g. Dated Notice to Employees, Business Website shows closure or newspaper article) and a paystub listing the name of the business and applicant/co-applicant name on it immediately prior to closure
    • Self-Employed: Must show loss of income for the business and self. This can be done with two consecutive bank statements pre-COVID and two consecutive bank statements during COVID impact from all business accounts and all personal accounts.
  • Provide a fully executed rental lease where the lease is in the Applicant’s name and the Applicant is responsible for monthly rent payments. The lease must cover all the months for assistance requested.
    • The current lease must be in the name of the applicant and include contact information for the landlord. All lease pages must be uploaded, including Utility Addendums and Special provisions that include any additional charges/fees and must be signed.
    • If your lease has expired, the expired lease must include a clause that allows for a conversion to a month-to-month lease or we will require a written statement from your landlord and you that acknowledge that you are on a month to month (signed and dated by both you and the landlord).
    • If you are being charged a fee to get a copy of the lease, please upload any information you have on the lease and information/documentation about the fee instead of the signed lease. 
  • A Formal Letter/Statement from Landlord or copy of most recent Rental Ledger stating amount owed.

  • Proof of Income (one from below):
    • Filed 2020 1040 IRS Tax Returns that have been filed with the IRS and the email response for electronic submission for all members of the entire household. If there are multiple filings, provide copies listing all members of the household; (See What is Required to Prove That I Have Filed My Taxes) OR
    • source documents of 2020 Income (W2, 1099, SSA-1099, 1099-G, etc.), please put the amount shown as gross income on the form. Also upload into Neighborly a copy of the W2, 1099, SSA-1099, 1099-G etc.; OR
    • 2 months of income statements (paystubs, unemployment compensation, retirement, Social Security, Disability, etc.) for all household members
  • If you are a landlord applying on behalf of the tenant, you must include a signed ERA Tenant Authorization Form

What is the process?

  1. Once you have submitted your application it will be placed in prioritization order to be assigned to a Manatee County staff person to review. Applications will be assigned based on priority. The staff person will review your application for completeness.
  2. You will receive an email notification from Neighborly with a Task assignment if additional information is required for the staff person to complete the review. Timeliness in providing this information is essential to you being able to obtain assistance. You must respond quickly. The Task assignments are sent to the email used to set up the Neighborly account. NOTE: Much of the correspondence for this program is via EMAIL, so please check your Spam/Junk email folder if you have not received any emails from Neighborly Software.
  3. If the application is complete and you are found to be eligible, you will be contacted to complete and electronically sign the required documents through DocuSign. You must respond quickly.
  4. Once all documents have been electronically signed and returned, you will be emailed a Grant Award Notification letter.
  5. Manatee County staff will then contact your landlord for verification of months past due, amount due and invoicing and payment information. The landlord must agree to participate in the program and provide the required documentation in a timely manner in order for the payment to be processed. Your landlord must complete the Invoice document and submit a W-9. You may be requested to assist with collecting this information in order for the assistance to be provided in a timely manner.
  6. You will be contacted to complete and electronically sign additional required documents through DocuSign. You must respond quickly.
  7. Funds will be paid directly to your landlord.

I started an application; can I return to it or do I need to start another?

Once you start an application for Manatee County Emergency Rental Assistance Program (ERA) you are able to return to the same application. Do not start a second Manatee County Emergency Rental Assistance Program (ERA) application.

I applied for ManateeCARES: Housing Assistance Program can I apply for Manatee County Emergency Rental Assistance Program?

Yes. You may apply for Manatee County Emergency Rental Assistance Program if you applied for ManateeCARES: Housing Assistance Program. If approved, funding cannot pay for the same months for which you have already received assistance.

You will need to re-register. See How Do I Apply?

As the funding and eligibility criteria of the two programs is different, you may not meet the eligibility criteria for the Manatee County Emergency Rental Assistance Program even if you previously qualified for Manatee CARES. You must submit a new application to Manatee County Emergency Rental Assistance Program.

I started an application for one of the ManateeCARES: Housing Assistance Program Rounds; can I return to it or do I need to start another?

No, you will need to start a new application for Manatee County Emergency Rental Assistance Program. This program uses different funding with different eligibility criteria. Please start a new application for Manatee County Emergency Rental Assistance Program.

You will need to re-register. See How Do I Apply?

I do not have access to the internet, how do I apply for Manatee County Emergency Rental Assistance Program?

If you do not have access to the internet you can visit any Manatee County Public Library. Or you can visit Turning Points Monday-Friday, 8:30 a.m.-2 p.m. Space is limited as social distancing is in place.

You can obtain assistance by contacting your landlord to assist you, or you can contact a Program Navigator at (941) 745-6270.

I AM BEING CHARGED A FEE BY MY LANDLORD TO GET A COPY OF THE LEASE. I CANNOT AFFORD THE FEE, WHAT SHOULD I DO?

If you are being charged a fee to get a copy of your lease, please upload any information you have on the lease and any information about the fee instead of the full lease. The County will reach out to your landlord.

I DO NOT HAVE A SCANNER OR ABILITY TO TAKE PICTURES WITH MY PHONE. WHAT SHOULD I DO?

If you do not have access to the internet you can visit any Manatee County Public Library. Or you can visit Turning Points Monday-Friday, 8:30 a.m.-2 p.m. Space is limited as social distancing is in place.

You can obtain assistance by contacting your landlord to assist you, or you can contact a Manatee County Program Navigator at (941) 745-6270.


WHAT IS REQUIRED TO PROVE MY INCOME LEVEL?

Please provide only one of the three types of proof from below for every household member 18 years of age or older. Please provide only one type of proof of income.

  • Filed 2020 1040 IRS Tax Returns that have been filed with the IRS and the email response for electronic submission for all members of the entire household. If there are multiple filings, provide copies listing all members of the household; (See What is Required to Prove That I Have Filed My Taxes); OR
  • Source documents of 2020 Income (W2, 1099, SSA-1099, 1099-G, etc.), please put the amount shown as gross income on the form. Also upload into Neighborly a copy of the W2, 1099, SSA-1099, 1099-G, etc.; OR
  • 2 months (8 weeks) of income statements (paystubs, unemployment compensation, retirement, Social Security, Disability, etc.) for all household members 18 years or older. You must List all sources of income; including but not limited to wages/salaries; unemployment; child support; Social Security; business net income; investment income; periodic payments received from annuities, retirement funds, insurance policies, pensions, disability and death benefits; disability compensation; worker’s compensation and severance pay; welfare assistance payments (TANF); alimony; and military pay.

WHAT IS REQUIRED TO PROVE THAT I HAVE FILED MY TAXES?

You can provide either of the following:

  • An email or letter from the tax preparer stating that the 2020 Tax Returns have been filed electronically. The email should include, the date, who it is from, and your name. Please include a copy of the entire email or letter. If you are taking screenshots, you may upload multiple screenshots to provide an image of the entire email or letter. You may also print the email to a PDF and upload the PDF; OR
  • Obtain a Screenshot of the Status of Your Refund from the IRS website.

o Go to IRS.gov
o Click on Get Your Refund Status
o Scroll down and Click Check My Refund Status
o A box will appear, read it and click OK
o Enter the required information: Social Security Number, Filing Status, Amount of your Refund
o Click Submit
o Take a Screenshot(s) of the information
o Upload the Screenshot(s) to the application

 


Assistance and Funding

How much assistance can I receive?

You can receive a maximum of 12 months of assistance, which includes arrears. Individuals will be awarded assistance based on their specific documented needs for delinquent rent payments, which can include landlord-paid past-due utilities that have accumulated due to COVID-19 on or after April 1, 2020. The amount of grant assistance is not to exceed the actual amount required to be paid on your behalf or the maximum amount allowed under the program guidelines, whichever is less. At no time shall more than 12 months of assistance be provided.

You will be required to provide documentation of these needs as described below:

  • A fully executed rental lease where the lease is in the Applicant’s name, the Applicant resides at the address and the Applicant is responsible for monthly rent payments.
  • A Formal Letter/Statement from Landlord or copy of most recent Rental Ledger stating amount owed. No assistance may be provided for rent due prior to April 1, 2020.

How many months of assistance can I receive?

Maximum of 12 months of assistance, which includes arrears. Funds can be provided to pay for rent payments that are past due as of April 1, 2020 until the maximum assistance not to exceed the actual amount required to be paid on your behalf or the maximum amount allowed under the program guidelines, whichever is less. No assistance shall be provided beyond November 2021. At no time shall more than 12 months of assistance be provided.

Can this funding pay for past due utilities?

Manatee County Emergency Rental Assistance Program can only assist with rent, which can include landlord-paid utilities that are past due.

When will I find out if I was selected?

Assistance requests will be processed as quickly as possible. Due to the widespread impact of the pandemic on our local community, we anticipate a high volume of requests.

For all submitted applications, a member of Manatee County will contact you if additional information is required and upon determination of eligibility. Applicants can also sign into the Online Neighborly portal and check the status of the application.

If your application is in the status of “In Progress” it has not been submitted and will not be reviewed.

How long will it take to process my application and receive the funding?

Assistance requests will be processed as quickly as possible. Due to the widespread impact of the pandemic on our local community, we anticipate a high volume of requests.

Applicants for this program must meet income requirements and will be prioritized based upon households with income at or below 50% of the area median income or households with someone that has been unemployed for 90 days or more prior to the application.

For all submitted applications, a member of Manatee County will contact you if additional information is required and upon determination of eligibility. Applicants can also sign into the Online Neighborly portal and check the status of the application.

If your application is in the status of “In Progress” it has not been submitted and will not be reviewed.

Payments will be sent directly to the landlord.

Processing time depends on the prioritization of applications completeness of application and the response time from landlord. The average length is expected to be 4-8 weeks from eligibility determination until payment has been processed and sent to the landlord

Will receiving this assistance disqualify me from other types of state or federal aid (i.e. unemployment)?

No, but you cannot use Manatee County Emergency Rental Assistance to pay for expenses that have already been paid for by any other source. There cannot be duplication of benefit. If you receive a duplication of benefit after you receive Manatee County Emergency Rental Assistance you will be required to repay the funds to Manatee County.

If I receive assistance through Manatee County Emergency Rental Assistance do I have to pay it back?

No, this assistance is a grant and does not have to be paid back. If you receive a duplication of benefit after you receive Manatee County Emergency Rental Assistance you will be required to repay the funds to Manatee County.

Where did this funding come from?

These funds come from the U.S. Department of Treasury Emergency Rental Assistance set forth in Section 501 of Division N of the Consolidated Appropriations Act, 2021, Pub. L. No. 116-260.

I have received notification of eviction or foreclosure during the COVID-19 crisis. Where can I find help?

Visit HUD’s Coronavirus Resources website or contact Gulf Coast Legal Services at (941) 746-6151 for more information.

Eligibility

How do I know if I qualify?

Applicants must meet the following requirements (documentation will be required):

  • US Citizen or Legal Resident Alien
  • Resident of Manatee County including its municipalities
  • Delinquent on rent payments, which can include landlord-paid past-due utilities, due to COVID-19 (on or after April 1, 2020)
    • No assistance may be provided for rent due prior to April 1
  • Qualify for unemployment, or have experienced a reduction in household income, incurred significant costs or experienced a financial hardship due to COVID-19 on or after April 1, 2020
  • Be a household that is not receiving monthly federal subsidy (e.g. Housing Choice Voucher, Section 8 Voucher, Public Housing or Project-Based Rental Assistance). Households whose rent is adjusted according to changes in income are not eligible for the ERA program.
  • Household income is at or below the 80% area median income (see below) 

Household Income Requirements

Applicants must be at or below the 80% median income. Those at or below 50% will be given priority. This is based on the number of people living in your household and the total income for all in your household (including spouse, roommate, elderly parent, adult children, etc.).

  • 1-person household max: $26,800 (50% AMI), $42,850 (80% AMI)
  • 2-person household max: $30,600 (50% AMI), $49,000 (80% AMI)
  • 3-person household max: $34,450 (50% AMI), $55,100 (80% AMI)
  • 4-person household max: $38,250 (50% AMI), $61,200 (80% AMI)
  • 5-person household max: $41,350 (50% AMI), $66,100 (80% AMI)
  • 6-person household max: $44,400 (50% AMI), $71,000 (80% AMI)
  • 7-person household max: $47,450 (50% AMI), $75,900 (80% AMI)
  • 8-person household max: $50,500 (50% AMI), $80,800 (80% AMI)

I am an immigrant in which my residency status has expired, but I’m in the process of renewal with Immigration; am I eligible?

Yes. Upload a copy of your expired Green Card/Residency card and your Application to Replace Permanent Resident Card and other communication with U.S. Citizenship & Immigration Services showing that the application/renewal is in process. (This is subject to change upon further guidance from the U.S. Treasury Department).

I live inside Bradenton city limits; am I eligible?

Yes, Manatee County Emergency Rental Assistance Program (ERA) can assist residents of the City of Bradenton. Residents of all municipalities in Manatee County and those residing in unincorporated Manatee County are eligible.

I receive Section 8 assistance, am I eligible?

Yes. Households that receive a monthly federal subsidy (e.g. Housing Choice Voucher, Section 8 Voucher, Public Housing or Project-Based Rental Assistance) and the tenant rent is adjusted according to changes in income is now eligible for the ERA program for the tenant-owed portion of the rent that is not subsidized.

I am Currently Employed. Am I Eligible? What Documentation Do I Need to Provide?

Yes. You are eligible. You will need to provide documentation of financial impact from COVID-19 Impact on or after April 1, 2020.

If you previously qualified for unemployment on or after April 1, 2020 you are eligible. Upload a copy of the Florida Department of Economic Opportunity (DEO) Determination Letter or a copy of the online History Log. The unemployment application for the Florida Department of Economic Opportunity (DEO) is not sufficient documentation. If you did not previously qualify for unemployment you must have experienced a reduction in household income, incurred significant costs or experienced a financial hardship due to COVID-19 on or after April 1, 2020.

In the application you will describe your circumstances. Provide copies of income history, pay stub or bank statement showing pre-COVID employment income and income history, pay stubs or bank statements clearly showing the reduction in income from employers during the time period you were impacted by COVID-19

I own my trailer but rent my lot. Am I eligible?

Yes. You are eligible.

I am a homeowner and have been approved for forbearance. Am I eligible?

No, not under the Manatee County Emergency Rental Assistance Program. You must apply to the ManateeCARES: Mortgage Assistance Program.

My lease has expired and I’m on a month to month. Am I eligible? What documentation do I need to provide?

Yes. Please upload your expired lease. The lease must include a clause that allows for a conversion to a month-to-month lease or we will require a written statement from your landlord and you that acknowledge that you are on a month to month (signed and dated by both the landlord and you). If you can provide this statement and upload it with the lease, it will expedite the review process.

I am unemployed. Am I eligible? What documentation do I need to provide?

Yes. You are eligible. Upload a copy of the Florida Department of Economic Opportunity (DEO) Determination Letter or a copy of the online History Log. The unemployment application for the Florida Department of Economic Opportunity (DEO) is not sufficient documentation.

I am unemployed but did not qualify for Federal Pandemic Unemployment. Am I eligible? What documentation do I need to provide?

Yes. You are eligible. Upload a copy of the Florida Department of Economic Opportunity (DEO) Determination Letter or a copy of the online History Log. The unemployment application for the Florida Department of Economic Opportunity (DEO) is not sufficient documentation.

I was unemployed prior to April 1, 2020 but have not been able to find employment due to COVID-19. Am I eligible? What documentation do I need to provide?

Maybe. If you qualify for unemployment you are eligible. Upload a copy of the Florida Department of Economic Opportunity (DEO) Determination Letter or a copy of the online History Log. The unemployment application for the Florida Department of Economic Opportunity (DEO) is not sufficient documentation. If you do not qualify for unemployment you must have experienced a reduction in household income, incurred significant costs or experienced a financial hardship due to COVID-19 on or after April 1, 2020.

My employment is seasonal and I was unable to work during the summer as I normally do. Am I eligible? What documentation do I need to provide?

Yes. If you qualify for unemployment you are eligible. Upload a copy of the Florida Department of Economic Opportunity (DEO) Determination Letter or a copy of the online History Log. The unemployment application for the Florida Department of Economic Opportunity (DEO) is not sufficient documentation. If you do not qualify for unemployment you must have experienced a reduction in household income, incurred significant costs or experienced a financial hardship due to COVID-19 on or after April 1, 2020. 

In the application you will describe your circumstances. If you can obtain documentation from the seasonal employer that you would normally work with, please upload. If seasonal employers vary each year, please upload documentation that shows what you made in the previous year during the seasonal employment and documentation showing that you had a reduction in income or did not receive it this year. This can be shown with bank statements clearly showing the reduction in income from your employer during the time period you were impacted by COVID-19 and prior year tax returns, prior pay stubs, or previous year bank statements.

I usually have a side job, a second job, odd jobs, or secondary gig work during the summer. Due to COVID-19 I am/was unable to do this work. Am I eligible? What documentation do I need to provide?

Yes. If you qualify for unemployment you are eligible. Upload a copy of the Florida Department of Economic Opportunity (DEO) Determination Letter or a copy of the online History Log. The unemployment application for the Florida Department of Economic Opportunity (DEO) is not sufficient documentation. If you do not qualify for unemployment you must have experienced a reduction in household income, incurred significant costs or experienced a financial hardship due to COVID-19 on or after April 1, 2020.

In the application you will describe your circumstances. If you can obtain documentation from the secondary employer that you would normally work with, please upload. If secondary employers vary each year, please upload documentation that shows what your income was in the previous year with the secondary employment and documentation showing income that is a reduction in income during the time period you were impacted by COVID-19. Provide copies of income history, pay stub or bank statement showing pre-COVID employment income last year during the additional income and income history or bank statements clearly showing the reduction in income from employers during the time period you were impacted by COVID-19. This can also be shown with prior year tax returns, prior pay stubs, or previous year bank statements.

I am an Uber/Lyft driver. Due to COVID-19 I was unable to do this work. Am I eligible? What documentation do I need to provide?

Yes. If you qualify for unemployment you are eligible. Upload a copy of the Florida Department of Economic Opportunity (DEO) Determination Letter or a copy of the online History Log. The unemployment application for the Florida Department of Economic Opportunity (DEO) is not sufficient documentation. If you do not qualify for unemployment you must have experienced a reduction in household income, incurred significant costs or experienced a financial hardship due to COVID-19 on or after April 1, 2020.

In the application you will describe your circumstances. Provide copies of income history or bank statements clearly showing pre-COVID employment income and income history or bank statements showing the reduction in income from employer during the time period you were impacted by COVID-19.

I am on disability but am able to work part-time as an Uber/Lyft driver normally (or other part-time employment). Due to my disabling condition and vulnerability to COVID-19, I was unable to do this work and I am not eligible for unemployment. Am I eligible? What documentation do I need to provide?

Yes. If you qualify for unemployment you are eligible. Upload a copy of the Florida Department of Economic Opportunity (DEO) Determination Letter or a copy of the online History Log. The unemployment application for the Florida Department of Economic Opportunity (DEO) is not sufficient documentation. If you do not qualify for unemployment you must have experienced a reduction in household income, incurred significant costs or experienced a financial hardship due to COVID-19 on or after April 1, 2020.

In the application you will describe your circumstances. If a healthcare provider recommended you self-quarantine you can provide this documentation. Or you can provide copies of income history or bank statements clearly showing pre-COVID employment income and income history or bank statements showing the reduction in income from employer during the time period you were impacted by COVID-19. For part-time employment you may be required to provide a number of consecutive pay-stubs to show a reduction in income.

I live with another person who owns the house. I lost income due to COVID-19, not the homeowner. Are we eligible?

No. Not under the Manatee County Emergency Rental Assistance Program. The Homeowner must apply to the ManateeCARES: Mortgage Assistance Program.

I rent a room not the entire housing unit. Am I eligible?

No, Room rentals are not eligible for assistance. The landlord may not reside at the same house as the tenant/applicant.

I live with roommates. I lost income due to the COVID-19, not the roommates. Are we eligible?

Yes. If you qualify for unemployment you are eligible. Upload a copy of the Florida Department of Economic Opportunity (DEO) Determination Letter or a copy of the online History Log. The unemployment application for the Florida Department of Economic Opportunity (DEO) is not sufficient documentation. If you do not qualify for unemployment you must have experienced a reduction in household income, incurred significant costs or experienced a financial hardship due to COVID-19 on or after April 1, 2020.

Eligibility is based upon the household and the impact from COVID-19 to the household. One of the individuals on the lease needs to apply and be the applicant and if the individual impacted by COVID-19 is not the applicant that individual will be listed as the co-applicant in the application.

I am self-employed. Am I eligible? If so, how do I document loss of income?

Yes. If you qualify for unemployment you are eligible. Upload a copy of the Florida Department of Economic Opportunity (DEO) Determination Letter or a copy of the online History Log. The unemployment application for the Florida Department of Economic Opportunity (DEO) is not sufficient documentation.

If you do not qualify for unemployment you must have experienced a reduction in household income, incurred significant costs or experienced a financial hardship due to COVID-19 on or after April 1, 2020. In the application you will describe your circumstances. Provide copies of 2 months of income history or bank statements showing pre-COVID-19 employment income and 2 months of income history or bank statements showing the reduction in income during the time period you were impacted by COVID-19.

CONTACT US +

  • Redevelopment & Economic Opportunity (REO)
  • (941) 745-6270
  • Email Us