Ambulance Billing & FAQs

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Pay ambulance Bill

Bills are sent to the person who received the service, regardless of who called 911. Our fees are consistent with regional pre-hospital providers. We routinely evaluate and update as needed. View our current fee schedule.

For billing or insurance questions, call AMB Ambulance Medical Billing, at 1 (844) 889-7701.

If you are unable to pay the account balance in full, payment arrangements and fee assistance programs are available. Please contact our billing section at (941) 744-3974.

Pay online

Pay online at AMB (services provided on or after Sept. 1, 2017)

Pay by phone

Call AMB to pay by phone with Visa, Mastercard, Discover, and American Express: 1 (844) 889-7701 

For services provided before Sept. 1, 2017, call McKesson to pay by Visa or Mastercard: 1 (866) 277-6146

Pay by mail

Mail checks to:

Manatee County EMS Billing
P.O. Box 589
Bradenton, FL, 34206-0589

Insurance Coverage

Once the billing agent receives your insurance information, we will bill your primary and secondary insurance. Ultimately, the patient is responsible for any charges incurred if insurance doesn't cover the bill.

In the case of a car accident, auto insurance must be billed first. Under Florida's No Fault Insurance Law your auto insurance company may be billed first.

Medicare will pay 80% of the approved amount after the yearly deductible is met. Patients with Medicare Advantage plans may have a copay amount, typically between $100-$400.

REQUEST EMS TRANSPORT RECORDS

Download the Request for Medical Records form. All request require your original signature a clear photo ID of the requestor, and a $5 pre-payment for each record request.

We are committed to providing you with the best experience possible. Please take a few minutes to fill out a survey on the timeliness and quality of the services you received. Thank you!

Frequently Asked Questions

Can I choose the hospital I'm transported to?

Generally, EMS will transport you to the closest appropriate emergency room able to handle your medical condition.

Patients may be transported to a slightly more distant hospital, but this is on a case-by-case basis as warranted by an individual's medical condition and the hospital's availability to receive patients.

Does EMS honor advanced directives?

By Florida State Statute, EMS can only honor a DO NOT RESUSCITATE ORDER (DNRO). If a valid DNRO order is presented to the ambulance crew, resuscitative efforts can be stopped immediately.

Advanced Directives cannot be accepted by our ambulance crew. If advanced directives are presented, the ambulance crew must initiate care and call the closest hospital to obtain an order from a physician to terminate efforts.

If you or a loved one is experiencing a terminal or end-stage condition and do not wish to have resuscitative measures taken, consult with your physician to obtain a DNRO.

Why do I have to pay an ambulance bill when I pay taxes?

EMS receives a small portion of property taxes collected each year. The County charges user fees to citizens and visitors to help make up the difference.