www.mymanatee.org
Manatee County Government Administrative Center Commission Chambers, First Floor 9:00 a.m. - October 10, 2017
REVISED October 10, 2017 - Regular Meeting
Agenda Item #42


Subject
Service Fee Waivers

Briefings
None

Contact and/or Presenter Information

Heather Dilldine, Utilities Financial Services Manager, ext 4966
Colleen Harris, Utilities Department, ext 5309



Action Requested
Authorization to waive a total of $440.00 in service fees that were assessed to utility customer accounts for returned bank items.

Enabling/Regulating Authority
Resolution R-97-041 adopting a standard service fee for dishonored checks offered in payment to Manatee County.

Background Discussion
The Utilities Department received several returned item notifications from Bank of America for utility customers. A letter was mailed to each utility customer requesting a cash replacement for the returned item along with payment of the returned item service fee which is based on the face value of the returned check. Based on the information presented by the customer, the Utilities Department is hereby requesting authorization to waive the returned item service fees for the utility customers included on the attached list.

County Attorney Review
Not Reviewed (No apparent legal issues)

Explanation of Other


Reviewing Attorney
N/A

Instructions to Board Records
Copy to:  Colleen Harris, Accounts Control Supervisor, colleen.harris@mymanatee.org, and Carmen Camarda, Customer Service Rep II, Utilities Department, carmen.camarda@mymanatee.org

Cost and Funds Source Account Number and Name
$440.00 Total / 4010000000-369000 Miscellaneous Revenue

Amount and Frequency of Recurring Costs
N/A


Attachment:  Utility Customers List.pdf