www.mymanatee.org
Manatee County Government Administrative Center Commission Chambers, First Floor 9:00 a.m. - August 9, 2016
REVISED August 9, 2016 - Regular Meeting
Agenda Item #23


Subject
Service Fee Waivers

Briefings
None

Contact and/or Presenter Information

Heather Dilldine, Utilities Financial Services Manager (ext. 4966)

Colleen Harris, Utilities Department (ext.) 5309



Action Requested

Authorization to waive a total of $455.00 in service fees that were assessed to utility customer accounts for returned bank items.



Enabling/Regulating Authority

Resolution R-97-041 adopting a standard service fee for dishonored checks offered in payment to Manatee County.



Background Discussion

The Utilities Department received several returned item notifications from Bank of America for utility customers.

A letter was mailed to each utility customer requesting a cash replacement for the returned item along with payment of the returned item service fee which is based on the face value of the returned check.

Based on the information presented by the customer, the Utilities Department is hereby requesting authorization to waive the returned item service fees for the utility customers included on the attached list.



County Attorney Review
Not Reviewed (No apparent legal issues)

Explanation of Other


Reviewing Attorney
N/A

Instructions to Board Records

Please email a copy of the approved agenda item to:

Colleen Harris, Account Control Supervisor, colleen.harris@mymanatee.org

Carmen Camarda, Customer Service Rep II,  carmen.camarda@mymanatee.org



Cost and Funds Source Account Number and Name
$455.00 total / 4010000000-369000 Miscellaneous Revenue

Amount and Frequency of Recurring Costs
N/A


Attachment:  Utility Customer List.pdf