Accounts FAQs

Image Accounts FAQs

How do I open/close/transfer my account?

Call Manatee County Utilities Customer Service at 941-792-8811.

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How do I change my billing address?

There are three ways to change your billing address:

  1. Call Manatee County Utilities Customer Service at 941-792-8811.
  2. Email Customer Service at utilitiescustomerservice@mymanatee.org.
  3. Fill in the change of mailing address on back of payment stub and remit to Manatee County Utilities Customer Service.

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How much will my deposit be?

  • Residential Water/Sewer Deposit Requirements
    Manatee County Utilities Customer Service Department requires a $150.00 deposit for an average single family home. Deposits on individually metered single family homes will be applied to the customer's account after two (2) years of excellent payment history.
  • Residential Solid Waste Only Deposit Requirements
    Manatee County Utilities requires a $30.00 deposit for a residential (garbage only) single family home. When the account is closed, the deposit is applied to the final balance.
     
  • Additional Deposits may be required when the account is delinquent three or more times, or has presented two or more bad checks in a twelve (12) month period.
     
  • Deposit Interest:  The deposit interest rate is the Daily Treasury Yield Curve Rate effective as of October 1 of each year. Accrued interest will be credited to your account.
     
  • Transfer of Deposits:  If the account is current, deposits are transferable from one account to another similar account within the unincorporated portion of Manatee County.
     
  • All deposits (if not transferred or applied to the account) are applied to the final bills.
     
  • Commercial Deposit Requirements
    Commercial deposits are determined by meter size. Master meter accounts are based on meter size and number of units. To determine the meter size and deposit amount, please call the Manatee County Utilities Customer Service Department at 941-792-8811, Monday through Friday between the hours of 8:00 a.m. and 5:00 p.m., with the exception of holidays.

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What address do I send my payment to?

MCUCS
P.O. Box 25350
Bradenton, FL 34206-5350

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