Ask a Question, Request Service, Report a Problem (941) 742-5800
The Citizens Action Center provides a central contact point for citizens to request a service, seek information/referrals, and direct complaints, compliments and suggestions regarding government service.
Contact the Citizens Action Center - Enter your issues into our new Citizens Action System (CAS) software, TRAKiT
The Citizens Action Center is a central contact point for citizens to request service, to seek information or referrals, and to direct complaints, compliments and suggestions regarding government service. Citizens Action Center’s goal is to process 100 percent of citizen complaints within 10 working days. We’re able to accomplish this goal through direct contact with county departments.
The Citizens Action Center operates the 747-HELP (4357) help line. Citizens may call 24 hours a day, seven days a week to report problems that require County attention (e.g., loose or dangerous animals, broken water mains, sewer problems, etc.). Manatee County staffers are available on pager to respond to 747-HELP calls on weekends, holidays and during evening hours. An employee will call back within 30 minutes of receiving a request.
A Telecommunications Device for the Deaf (TDD) is available. The hearing impaired community of Manatee County can receive service from the County by calling (941) 742-5802. There may be a slight delay while the machine is activated, but someone will be on the TDD within one minute.